Frequently asked questions
We’ve put together a list of the most frequently asked questions that we get asked in the office.
If your question isn’t answered here, you can always contact the office on firstname.lastname@example.org or phone us on 020 3598 6260.
To help you navigate through this page, we’ve sorted the questions into 6 categories:
Lesson details: Instruments we teach – instruments & books – lesson details – waiting list – changing lessons
Ensembles, projects and exams: Joining an ensemble or a project – information on all things exam related
Cost & payment: How much – how do I pay – payment queries – hiring an instrument
Missing lessons: Who do I contact – child missing lessons – teacher missing lessons
Newham Music Academy details: Parking – make up week – returning instruments – lessons for adults
Complaints: What to do in the case of a complaint